Organisation Design Excellence

Organisation Excellence model
This page provides you with more information on all the 12 Organisation Design Excellence pillar criteria of our 100-criteria Operational Excellence model. Please note that the goal here was never to cover each item on this list in comprehensive detail. Instead, we simply want to give you more information about what each one means and what it represents. That way, you can use them to better evaluate your own company's Operational Excellence level in the future.

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Defining a RACI matrix or chart, benefits and risks

The RACI matrix is a tool that promotes clarity, accountability and efficiency within organisations. The acronym RACI stands for Responsible, Accountable, Consulted and Informed.
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