A Practical Model to begin your improvement roadmap
Our Operational Excellence model will serve as a framework for developing a roadmap for performance improvement within your organization. It also gives you the means to measure progress. Our model is concrete with 100 unique Operational Excellence criteria. It is designed to allow any manager to assess the level of maturity of his or her organization before deciding whether or not to hire consultants.
These criteria are based on years of observation of all best practices. They have been defined and implemented through management consulting experience with countless organizations and managers.
Assessing a company's level of Operational Excellence using our model is a perfect starting point. It allows you to clearly identify the areas that require further development. In addition, our operational excellence model helps employees understand the challenges of progress. This is essential for them to buy into the resulting improvement plans.
A Human Model before all else
We believe that Operational Excellence is nothing if not human. It should not focus on processes, organisation or performance indicators, even if each of these elements is important.
An organization can put in place the best processes and systems. But all of this will be almost useless if the "organism" is not alive. If everything is not connected and not actually used by the people in the organization, operational excellence is not only difficult. It is impossible.
For this reason, we think of Operational Excellence model as a human body. The strategy is its eyes, indicating where to go. The people and the Leadership of the company are the heart, giving energy to the whole body. The management system is the brain and nervous system, making decisions and transmitting information.
The organisation itself is the skeleton, providing a solid and coherent structure. The processes and methods are the arms, doing the necessary work. Finally, improvement and innovation are the legs, enabling progress and advancement.
Very interesting model.
I really like the way it has been laid out.
Thanks for posting publicly.